Global Process Owner, EMEA / APAC – Order to Cash

  • Full time
  • Chester - GB

Hiring company: BMS

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Job Summary

Responsible and accountable for successful design, development, execution, and performance of EMEA/APAC Regional order-to-cash (O2C) end-to-end business process.  Drive process efficiency through IT solutions and global standardization.  Plan and execute multiple projects to support order-to-cash operating objectives.  Serve as a global business partner focused on providing optimal service with sustained focus on operational excellence, standardization, innovation, and compliance.

Key Responsibilities

  • Drive process improvement and innovation aligned with the organization’s strategy
  • Create excellent internal and external customer experience
  • Nurture a culture of collaboration and high performance and share best practices and efficiency ideas across regions.
  • Understand, define, and communicate regional and/or local regulatory requirements relative to O2C, and the impacts these local accommodations may entail
  • Oversee the overall integrity and integration of the Global Order-to-Cash process and regional organization design and its continuous improvement.
  • Develop regional process strategy; set performance objectives and ensure resources and skills are in place.
  • Create a culture of financial discipline, operational efficiency & positive customer experience by driving process improvements through global standardization and IT enhancements
  • Lead regional meetings with Business Partners to review services and identify new business needs
  • Work closely with O2C Lead for Celgene Integration for EMEA plus Lead Celgene Integration for O2C in APAC region by standardizing processes and focusing on best practices
  • Support GFS, IT, Supply Chain, and Commercial driven projects
  • Work closely will all relevant stakeholder to ensure the global processes are implemented and followed, and that locally required accommodations are fully understood and adhered with

Qualifications and Experience

  • B.S. Degree in Finance, Supply Chain, IT, or related discipline.
  • Knowledge of order-to-cash processes with 8+ years of pharmaceutical experience. 
  • Project management and leadership skills.
  • Advanced knowledge of SAP, BW.
  • Ability to operate through influence rather than through authority.
  • Analytical and problem-solving skills, capacity to understand complex issues and demonstrated ability to manage multiple competing priorities. 
  • Critical thinking and proven ability to demonstrate attention to detail. 
  • Demonstrates flexibility and adaptability in a dynamic and diverse environment. 
  • Ability to assess and promptly resolve problems.
  • Interpersonal skills and ability to work in a matrix environment.

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognises the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. 
 
Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. If you require reasonable adjustments in completing this application, or any part of the recruitment process direct your enquiries to adastaffingsupport@bms.com. Applicants can request an approval of an adjustment prior to accepting a job offer.

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